Automotive
Multi-dealership synchronisation, just-in-time parts logistics, and warranty analytics for OEMs and dealer networks.
The automotive industry's digital transformation spans the full value chain — from OEM production planning and supplier collaboration through dealer network operations, aftersales service, and the rapidly growing electric vehicle ecosystem. Statvion Infotech delivers DMS integration, parts logistics optimisation, and warranty management platforms that unify the OEM-dealer relationship and drive operational excellence across the entire retail network.
Multi-Dealership Synchronisation Complexity
Managing inventory, pricing, incentive programmes, and customer data across 50–500+ dealerships without a unified platform creates inconsistent customer experiences and lost cross-sell opportunities.
Parts Logistics & Service Parts Availability
Slow parts replenishment cycles, poor demand forecasting at the dealer level, and inefficient central warehouse allocation lead to customer dissatisfaction from extended service turnaround times.
Warranty Claim Fraud & Processing Cost
Manual warranty claim adjudication is slow, expensive, and vulnerable to dealer fraud — with industry estimates suggesting 5–10% of warranty claims contain some element of abuse.
DMS Integration & Dealer Network Platform
Central OEM platform integrating with dealer DMS systems (CDK Global, Reynolds & Reynolds, Tekion, custom) — providing real-time vehicle stock visibility, retail pricing governance, incentive programme management, and customer data consolidation across the full network.
Just-in-Time Parts Logistics & Demand Forecasting
AI-driven parts demand forecasting at dealer and regional warehouse level, with automated replenishment triggers, emergency parts sourcing workflows, and VOR (Vehicle Off Road) priority routing — reducing service bay idle time caused by parts unavailability.
Warranty Analytics & Fraud Detection
ML-based warranty claim scoring that identifies statistical anomalies in claim patterns by dealer, part number, and failure mode — flagging high-risk claims for manual review and reducing warranty cost leakage.
Key Offerings
- Dealer Management System (DMS) Integration & OEM Platform
- Service Parts Demand Forecasting & Replenishment Automation
- Warranty Management & Claim Fraud Detection
- Vehicle Inventory Management & Stock Balancing
- SAP S/4HANA Automotive (MM, SD, PP) Implementation
- CRM & Customer Lifecycle Management for Dealerships
- EV Battery Management & Charging Infrastructure Integration
- Aftersales Service Scheduling & Workshop Management
- VAHAN / VAAHAN Registration & RTO Compliance Integration
- Used Car Valuation & Trade-in Management Platform
Core Benefits
- 35% reduction in parts order lead time via AI demand forecasting
- Unified vehicle stock visibility across all dealerships in real time
- 15–20% reduction in warranty cost leakage via ML fraud detection
- Customer satisfaction improvement from faster service turnaround
- Full OEM pricing and incentive governance across the dealer network
"Unified the DMS and parts logistics operations for a 45-dealership automotive group — cutting parts order lead time by 35%, providing real-time vehicle stock visibility to OEM teams, and reducing warranty claim processing time from 21 days to 4 days via automated adjudication."
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